Data Controller: [Your Name / Business Name] [Registered Address] [Email Address] [Phone Number] We are the data controller for the personal data you provide to us.

We may collect the following types of personal data: Identity Data – full name, passport or ID information (if required). Contact Data – home address, email address, phone number. Booking Data – details of your stay, number of guests, booking preferences. Financial Data – limited payment information (processed via secure third-party platforms). Technical Data – IP address, browser type (if booking via our website). Correspondence – any communications between you and us (email, text, call, etc.).

We collect your data through: Direct interactions (e.g., phone, email, check-in forms). Third-party booking platforms (e.g., Airbnb, Vrbo, Booking.com). Website contact forms or analytics (if applicable).

We process your personal data under the following legal bases: Contractual necessity – to manage your booking and stay. Legal obligation – to comply with laws (e.g., guest registration requirements). Legitimate interests – to ensure property security and improve service. Consent – for marketing communications (only where you have opted in).

We may share your data with: Booking platforms – for processing reservations. Payment providers – for secure transactions. Local authorities – if legally required (e.g., police, tourism office). Service providers – such as cleaners, property managers (limited access only). We ensure third parties respect data protection laws and only process your data as instructed.

We retain your personal data: As long as necessary to fulfil booking, tax, and legal requirements. Typically for 6 years after your stay, unless otherwise required.

You have the right to: Access your personal data. Rectify incorrect or incomplete data. Erase your data ("right to be forgotten") in certain cases. Restrict processing of your data. Object to processing based on legitimate interests. Withdraw consent (where applicable). Lodge a complaint with the Information Commissioner’s Office (ICO). ICO Contact Info: Website: https://ico.org.uk Phone: 0303 123 1113 To exercise your rights, please contact us at [Your Email Address].

We implement appropriate technical and organisational measures to secure your data, including: Encrypted communications Access restrictions Secure storage of guest records

We may update this Privacy Policy from time to time. The latest version will always be available on our website or by request.

We may update this Privacy Policy from time to time. The latest version will always be available on our website or by request.

We will only use your personal data to process your booking and comply with legal obligations. Your data will not be shared with third parties without your consent. Please check the full Privacy Policy on our website.

The owner or any specific tradesman or other persons shall be allowed the right of entry to the property at all reasonable times to carry out any necessary repairs or maintenance, to ensure the property and all appliances are safe, or responding to emergencies which pose a risk of damage to the property.